Terms of service
General Terms and Conditions (GTC)
Last updated: May 20, 2026
This website is operated by pfotengaudi. By visiting our website and/or purchasing a product, you agree to the following General Terms and Conditions.
1. Scope of Application
These General Terms and Conditions apply to all orders placed via our online shop by consumers and businesses.
2. Contracting Party
The purchase agreement is concluded with:
pfotengaudi
Matulusstraße 27
83395 Freilassing
Germany
Phone: +49 1794888169
Email: kontakt@pfotengaudi.com
3. Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog.
By clicking the "Buy Now" button, you submit a binding order for the goods contained in your shopping cart. The purchase agreement is only concluded when we confirm your order by email.
4. Prices and Payment Terms
All prices are quoted in euros (€) and include VAT unless otherwise stated.
Additional shipping costs will be displayed during the checkout process.
The following payment methods are available:
Credit card
PayPal
Klarna
Instant bank transfer
Shopify Payments
5. Delivery and Shipping
Delivery is available within Germany and selected EU countries.
Delivery times are indicated on the respective product page or during the checkout process.
If a product is unavailable, we will inform you as soon as possible.
6. Retention of Title
The goods remain our property until full payment has been received.
7. Right of Withdrawal
Consumers have the statutory right of withdrawal under EU law. Further information can be found in our cancellation policy.
8. Returns
Returns must be arranged with our customer service department in advance. The goods must be unused and returned in their original packaging, if possible.
9. Warranty
The statutory warranty rights under German law apply.
10. Liability
We are fully liable for intent and gross negligence.
In cases of slight negligence, we are only liable for breaches of essential contractual obligations and only up to the amount of foreseeable damage.
These limitations of liability do not apply to injury to life, body, or health.
11. Prohibited Use
The use of our website for unlawful purposes is prohibited. In particular, it is prohibited to:
Distribute malware or viruses
Place fraudulent orders
Infringe copyrights or trademark rights
Provide false information
12. Data Protection
Personal data is processed in accordance with our privacy policy.
13. Changes to the Terms and Conditions
We reserve the right to amend these Terms and Conditions at any time. The version in effect at the time of the order applies.
14. Applicable Law
The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
15. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
16. Contact
If you have any questions, please contact us:
pfotengaudi
Matulusstraße 27
83395 Freilassing
Germany
Phone: +49 1794888169
Email: kontakt@pfotengaudi.com